top of page

Refund Policy

Last Updated: 9 November 2025
 

1. Overview

Lion Roars from Zion is committed to your satisfaction. This policy outlines the conditions under which we provide refunds, in accordance with the Australian Consumer Law.

​

2. Digital Products - No Change of Mind Refunds

2.1. Nature of Digital Products
We create and distribute digital products directly. These include, but are not limited to:

  • Downloadable audio teachings (MP3)

  • Video content

  • eBooks, PDF guides, and digital workbooks

2.2. Final Sale
Due to the inherent nature of digital products, which can be instantly downloaded and duplicated, we do not provide refunds or exchanges for "change of mind" or if you simply decide you do not like the product.

We encourage you to carefully read the product description and utilise any available free previews before completing your purchase.

​

3. Your Rights Under Australian Consumer Law

Our digital products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

A "major failure" may occur if the product:

  • Has a problem that would have stopped someone from buying it if they’d known about it.

  • Is significantly different from the description or sample.

  • Doesn’t do what we said it would, or what you asked for, and it can’t be easily fixed.

If you believe a digital product you purchased constitutes a major failure, please contact us using the details at the end of this policy.

​

4. Physical Products - Third-Party Fulfilment

4.1. We Do Not Handle Physical Product Refunds
Lion Roars from Zion does not warehouse, sell, or ship any physical items ourselves. Any physical products (e.g., books, merchandise) are sold by third-party partners such as Amazon or print-on-demand services (e.g., Printful).

4.2. Contact the Third-Party Seller
All inquiries, issues, and refund requests for physical products must be directed to the respective third-party seller from whom you made the purchase. Please review their specific refund and returns policies on their website.

​

5. How to Request a Refund for a Digital Product

If you believe you are entitled to a refund for a digital product under Australian Consumer Law, please contact us within a reasonable timeframe at:

Email: ruki.travers@outlook.com

​

Please provide:

  • Your full name and order number.

  • The name of the product.

  • A detailed explanation of the issue and why you believe it constitutes a major failure.

We will assess your request in line with our obligations under the Australian Consumer Law and respond to you promptly.

bottom of page